We shall offer discount for mutiple items purchasing for our repeated buyers.
Warranty Repairing:The item will have one full year warranty from us starting from the day you got our parcel.In most cases when item got problems we shall send you necessary parts (not including the Consumables) with free cost for your own replacement so you needn't return the machine to us for repairing. And we shall provide online technical guide for you to replace the parts.
Exchange:All items from us will be entitled to a 1to1 exchange if you find the item is faulty within 14 days when item is signed.Please note returning item must IN ORIGINAL SHAPE, that means this warranty DOES NOT COVER damage caused by mishandling, abusing, alteration, neglect, disassembly or dropping. After checking we shall send you a new set. In this exchanging case, buyer should take the shipping cost from your country to China, and we take the shipping fee from China to your address.
Return:We offer refund if the item is not to your liking. 25% restocking fee will be applied on all kinds of refund.And the returning cost would at the buyer's responsibility
Positive feedback will be left after receiving positive feedback from buyers.
Before leaving any negative or neutral feedback please let us have a chance to assist you in any problems that you may encounter. Feedback can't be withdrawn now and negative and neutral feedback will damage our motivation in providing you excellent customer service and no help to solve any transaction problem.
Due to Paypal new Star rating system and it's lack of explanation and clarity I would like to try to give you an insight as to how it affects our business. You would think that a 4 star rating would be good as Payal says. Not So. Anything less than a 5 star rating on all categories might as well be a Negative feedback score. If you are not completely satisfied with any transaction and believe it to be our fault, your fault or nobodies fault contact us and we will take care of the problem.
Please do not send email to us directly. Please contact us if you have some problem.